Paint Store Customer Solutions Specialist

The Sherwin-Williams Company; Pittsville (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

The Sherwin-Williams Company in Kingwood, TX is hiring a Customer Service Specialist to assist retail and wholesale customers, determine needs, and recommend the right paint solutions. You will resolve customer concerns, stay current on product features, and help achieve monthly and yearly sales goals.

Role requires 18+, legal work status in the U.S., and ability to lift up to 70 lbs. Training includes HR Cloud courses; bilingual Spanish skills are a plus.

Qualifications

• Must be at least 18 years old.
• Must be legally authorized to work in the U.S. without sponsorship.
• Must be able to lift up to 50 lbs frequently and 70 lbs occasionally.
• Willing to work evenings and weekends as scheduled.
• Internal candidates: must have a meets expectations rating and completed HR Cloud eLearning courses.

Responsibilities

• Provide excellent sales service and achieve store goals.
• Assist customers in person and by phone, determining needs and offering products.
• Build trust with wholesale and retail customers.
• Process transactions accurately per policies.
• Maintain inventory and present displays; stock shelves.
• Tint and mix products per customer specs and assist deliveries.

Skills

Customer service

Sales

Inventory control

Bilingual: Spanish

Delivery coordination

Education

High School diploma or GED

Job description

The Sherwin-Williams Company in Kingwood, TX is hiring a Customer Service Specialist to assist retail and wholesale customers, determine needs, and recommend the right paint solutions. You will resolve customer concerns, stay current on product features, and help achieve monthly and yearly sales goals.

Role requires 18+, legal work status in the U.S., and ability to lift up to 70 lbs. Training includes HR Cloud courses; bilingual Spanish skills are a plus.