Paint Store Customer Experience Specialist

Sherwin-Williams; Lubbock (TX); On-site; USD 30,000 - 42,000; Full time

Job summary

Sherwin-Williams is hiring a Customer Service Specialist to support our retail stores in Texas. You will assist wholesale and retail customers, determine their needs, and recommend the right Sherwin-Williams solutions. You will handle sales transactions, maintain displays, and ensure high customer satisfaction.

The role involves lifting up to 70 lbs, working evenings/weekends, and potentially assisting in deliveries. A High School diploma or GED and Spanish language skills are preferred.

Qualifications

• Minimum age 18 and legal work authorization in the U.S.
• Ability to lift up to 70 lbs occasionally; perform light to moderate physical tasks.

Responsibilities

• Deliver excellent customer service and meet store sales goals.
• Assist customers in person and by phone, determine needs and present suitable products.
• Maintain product knowledge and suggest options to customers.
• Process sales transactions accurately according to policies.
• Stock shelves and set up displays; assist with deliveries when needed.

Skills

Customer service

Retail sales

Bilingual Spanish

Delivery/logistics

Cash handling

Education

High School diploma or GED

Tools

Tinting & mixing equipment

Job description

Sherwin-Williams is hiring a Customer Service Specialist to support our retail stores in Texas. You will assist wholesale and retail customers, determine their needs, and recommend the right Sherwin-Williams solutions. You will handle sales transactions, maintain displays, and ensure high customer satisfaction.

The role involves lifting up to 70 lbs, working evenings/weekends, and potentially assisting in deliveries. A High School diploma or GED and Spanish language skills are preferred.