In-Store Paint & Customer Solutions Specialist

The Sherwin-Williams Company; Abilene (TX); On-site; USD 29,000 - 36,000; Full time

Job summary

The Sherwin-Williams Company in Abilene, TX is seeking a Customer Service Specialist to assist wholesale and retail customers, determine needs, recommend products, and drive store sales. You will maintain product knowledge, resolve issues, and help ensure high customer satisfaction while upholding store appearance and standards.

Responsibilities include handling transactions, stocking shelves, tinting and mixing products, assisting with deliveries, and supporting sales goals while staying

Qualifications

• Customer-facing role requiring strong interpersonal skills.
• Proven ability to meet or exceed sales goals.
• Ability to handle cash transactions accurately and follow procedures.
• Maintain store cleanliness and product presentation.
• Knowledge of Sherwin-Williams products and their applications.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services
• Build productive trust relationships with wholesale and retail customers
• Process sales transactions accurately and consistent with policies and procedures
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis
• Tint and mix products to customer specifications
• Stock shelves and set up displays
• Assist in deliveries as needed

Skills

Customer service

Sales

Communication

Cash handling

Inventory management

Delivery coordination

Spanish language

Education

High School diploma or GED

Tools

Tinting and mixing equipment

Job description

The Sherwin-Williams Company in Abilene, TX is seeking a Customer Service Specialist to assist wholesale and retail customers, determine needs, recommend products, and drive store sales. You will maintain product knowledge, resolve issues, and help ensure high customer satisfaction while upholding store appearance and standards.

Responsibilities include handling transactions, stocking shelves, tinting and mixing products, assisting with deliveries, and supporting sales goals while staying