Paint Store Customer Service & Tinting Expert

The Sherwin-Williams Company; McCall (ID); Sur place; USD 19 000 - 28 000; Plein temps

Résumé du poste

The Sherwin-Williams Company is seeking a Customer Service Specialist to support wholesale and retail customers, determine needs, answer questions about Sherwin-Williams products, and recommend the right solutions. This role focuses on delivering excellent service while helping the store achieve its sales goals.

You will interact with customers in person and over the phone, maintain knowledge of products, process transactions, assist with deliveries, restock and display products, and stay

Qualifications

• Must be at least eighteen (18) years of age.
• Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future.
• Must have a valid, unrestricted Driver's License.
• Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion.
• Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation.
• If internal to Sherwin-Williams, you must have received at least a "meets expectations" (3) rating on your most recent performance appraisal.
• If internal to Sherwin-Williams, you must have completed all HR Cloud eLearning courses required for your current position

Responsabilités

• Ensure high levels of customer satisfaction through excellent sales service
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services
• Build productive trust relationships with wholesale and retail customers
• Process sales transactions accurately and consistently with policies and procedures
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis
• Stock shelves and set up displays

Connaissances

Customer service

Sales

Communication

Spanish

Formation

High School diploma / GED

Outils

Tinting equipment

Description du poste

The Sherwin-Williams Company is seeking a Customer Service Specialist to support wholesale and retail customers, determine needs, answer questions about Sherwin-Williams products, and recommend the right solutions. This role focuses on delivering excellent service while helping the store achieve its sales goals.

You will interact with customers in person and over the phone, maintain knowledge of products, process transactions, assist with deliveries, restock and display products, and stay