Paint Store: Customer Service & Sales Pro

Sherwin-Williams; Herndon (VA); On-site; USD 33,000 - 44,000; Full time

Job summary

Sherwin-Williams in Herndon, VA is seeking a Customer Service Specialist to assist customers in person and over the phone, recommend paint and related products, and help the store meet its sales goals while delivering outstanding service.

You will handle sales transactions, stay knowledgeable on product features, stock displays, and support deliveries as needed. The role requires a valid driver's license, ability to lift up to 50 pounds, and weekend/evening availability.

Qualifications

• Must be at least 18 years old.
• Authorized to work in the United States without sponsorship.
• Valid, unrestricted driver’s license.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Process sales transactions accurately and consistently with store policies.
• Maintain in-stock and presentable condition assigned areas.
• Remain knowledgeable on products and discuss available options.

Skills

Customer service

Communication

Cash handling

Stock/ Merchandising

Education

High school diploma or GED

Tools

POS system

Job description

Sherwin-Williams in Herndon, VA is seeking a Customer Service Specialist to assist customers in person and over the phone, recommend paint and related products, and help the store meet its sales goals while delivering outstanding service.

You will handle sales transactions, stay knowledgeable on product features, stock displays, and support deliveries as needed. The role requires a valid driver's license, ability to lift up to 50 pounds, and weekend/evening availability.