Paint Store Color & Service Specialist

The Sherwin-Williams Company; Columbus (OH); On-site; USD 22,041 - 24,796; Full time

Job summary

The Sherwin-Williams Company is seeking a Customer Service Specialist in Columbus, OH. This full-time role supports wholesale and retail customers, answers product questions, and recommends solutions while maintaining high product quality and store visuals.

You will handle sales transactions, assist with deliveries, stock displays, and stay informed about product features to drive customer satisfaction and store sales objectives.

Qualifications

• Must be at least eighteen (18) years of age.
• Must be legally authorized to work in the United States without sponsorship now or in the future.
• Must have a valid, unrestricted Driver's License.
• Must be able to lift up to 50 lbs frequently and up to 70 lbs occasionally.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistently with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain precise work order files and formulas.
• Pull appropriate products from the sales floor or warehouse.
• Tint and mix products, as needed, to customer specifications.
• Stock shelves and set up displays.
• Clean store equipment.
• Load/unload delivery trucks.
• Assist in making deliveries, as needed.
• Maintain in-stock and presentable condition assigned areas.
• Remain knowledgeable on products offered and discuss available options.
• Comply with inventory control procedures.
• Suggest ways to improve sales.

Skills

Customer service

Sales skills

Attention to detail

Education

High School diploma or GED

Job description

The Sherwin-Williams Company is seeking a Customer Service Specialist in Columbus, OH. This full-time role supports wholesale and retail customers, answers product questions, and recommends solutions while maintaining high product quality and store visuals.

You will handle sales transactions, assist with deliveries, stock displays, and stay informed about product features to drive customer satisfaction and store sales objectives.