Multi-Location Paint & Customer Service Pro

Sherwin-Williams; Columbus (OH); On-site; USD 20,000 - 29,000; Full time

Job summary

Sherwin-Williams is seeking a Customer Service Specialist to support wholesale and retail customers. You will determine customer needs, Recommend suitable products, and resolve concerns to ensure satisfaction. Work will cover stores within a 10-mile radius of Store #701140 in Columbus, OH.

This full-time role offers a competitive hourly wage and opportunities to grow within a safety-conscious, customer-focused environment. Training and benefits align with company standards.

Qualifications

• Must be at least eighteen (18) years of age.
• Must be legally authorized to work in the country of employment without sponsorship now or in the future.
• Must have a valid, unrestricted Driver’s License.
• Must be able to lift up to 50 lbs frequently and up to 70 lbs on occasion.
• Must be willing to work evenings and weekends.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistently with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain precise work order files and formulas.
• Pull appropriate products from the sales floor or warehouse.
• Tint and mix products to customer specifications.
• Stock shelves and set up displays.
• Clean store equipment.
• Load/unload delivery trucks.
• Assist in making deliveries as needed.
• Maintain in-stock and presentable condition assigned areas.
• Remain knowledgeable on products offered and discuss available options.
• Comply with inventory control procedures.
• Suggest ways to improve sales.

Skills

Customer service

Retail sales

Spanish language

Education

High School diploma or GED

Tools

Tinting equipment

Job description

Sherwin-Williams is seeking a Customer Service Specialist to support wholesale and retail customers. You will determine customer needs, Recommend suitable products, and resolve concerns to ensure satisfaction. Work will cover stores within a 10-mile radius of Store #701140 in Columbus, OH.

This full-time role offers a competitive hourly wage and opportunities to grow within a safety-conscious, customer-focused environment. Training and benefits align with company standards.