Paint Solutions & Service Specialist

Sherwin-Williams; Fridley (MN); On-site; USD 37,000 - 45,000; Full time

Benefits offered by this job

Health benefits

Time off package

Parental leave

Job summary

Sherwin-Williams is seeking a Customer Service Specialist to assist wholesale and retail customers, answer questions, and recommend solutions in Fridley, MN. The role focuses on delivering high-quality service while meeting store sales goals.

Responsibilities include processing transactions, stocking displays, tinting/mixing products, and maintaining product knowledge. English and Spanish fluency, valid license, and ability to lift up to 70 lbs are required.

Qualifications

• Must be at least 18 years of age.
• Must be legally authorized to work in the United States without sponsorship now or in the future.
• Must be able to read, write, comprehend, and communicate in English and Spanish.
• Must be able to lift up to 50 lbs frequently and up to 70 lbs occasionally.
• Must be willing to work evenings and weekends.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistent with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain precise work order files and formulas.
• Pull appropriate products from the sales floor or warehouse.
• Tint and mix products, as needed, to customer specifications.
• Stock shelves and set up displays.
• Clean store equipment.
• Load/unload delivery trucks.
• Assist in making deliveries, as needed.
• Maintain in-stock and presentable condition assigned areas.
• Remain knowledgeable on products offered and discuss available options.
• Comply with inventory control procedures.
• Suggest ways to improve sales.

Skills

Customer service

Sales

Bilingual English/Spanish

Education

High School diploma or GED

Tools

Tinting and mixing equipment

Job description

Sherwin-Williams is seeking a Customer Service Specialist to assist wholesale and retail customers, answer questions, and recommend solutions in Fridley, MN. The role focuses on delivering high-quality service while meeting store sales goals.

Responsibilities include processing transactions, stocking displays, tinting/mixing products, and maintaining product knowledge. English and Spanish fluency, valid license, and ability to lift up to 70 lbs are required.