Full-Time Bilingual Paint & Customer Service Specialist

The Sherwin-Williams Company; Columbia Heights (MN); On-site; USD 41,000 - 43,000; Full time

Benefits offered by this job

Health benefits

Dental and vision coverage

Flexible Spending Accounts (FSAs)

Disability coverage

Retirement benefits

Paid time off

Parental leave

Job summary

The Sherwin-Williams Company in Minnesota is seeking a Customer Service Specialist to assist wholesale and retail customers, determine needs, and recommend products. You will strive for high customer satisfaction and support store sales goals.

The role involves working at stores within a 15 mile radius of Store #703125 in Columbia Heights, MN, with a competitive hourly wage and full benefits. Applicants must be 18+, legally eligible to work, and able to lift up to 70 lbs as needed.

Qualifications

• Must be at least eighteen (18) years of age.
• Must be legally authorized to work in the country of employment without sponsorship for employment work visa status now or in the future.
• Must be able to read, write, comprehend, and communicate in English.
• Must be able to read, write, comprehend, and communicate in Spanish.
• Must have a valid, unrestricted Driver's License.
• Must be able to lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion.
• Must be willing to work all scheduled hours, including evenings and weekends.
• If internal to Sherwin-Williams, you must have a rating of at least 'meets expectations' (3).
• If internal to Sherwin-Williams, you must have completed HR Cloud eLearning courses.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistent with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain precise work order files and formulas.
• Pull appropriate products from the sales floor or warehouse.
• Tint and mix products, as needed, to customer specifications.
• Stock shelves and set up displays.
• Clean store equipment.
• Load/unload delivery trucks.
• Assist in making deliveries, as needed.
• Maintain in-stock and presentable condition assigned areas.
• Remain knowledgeable on products offered and discuss available options.
• Comply with inventory control procedures.
• Suggest ways to improve sales.

Skills

Customer service

Sales

Bilingual English/Spanish

Education

High School Diploma or GED

Job description

The Sherwin-Williams Company in Minnesota is seeking a Customer Service Specialist to assist wholesale and retail customers, determine needs, and recommend products. You will strive for high customer satisfaction and support store sales goals.

The role involves working at stores within a 15 mile radius of Store #703125 in Columbia Heights, MN, with a competitive hourly wage and full benefits. Applicants must be 18+, legally eligible to work, and able to lift up to 70 lbs as needed.