Paint & Customer Solutions Specialist

Sherwin-Williams; Woodbury (MN); On-site; USD 35,000 - 47,000; Full time

Benefits offered by this job

Health benefits

Dental coverage

Vision coverage

Retirement plan

Paid time off

Job summary

Sherwin-Williams is seeking a Customer Service Specialist to assist local wholesale and retail customers, answer questions, and recommend solutions. This full-time role emphasizes high customer satisfaction and meeting store sales goals.

Based in Woodbury, MN, the position requires English and Spanish communication, a valid driver’s license, and the ability to lift up to 50 lbs. Benefits include health coverage and paid time off.

Qualifications

• Must be at least eighteen (18) years of age.
• Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future.
• Must be able to read, write, comprehend, and communicate in English.
• Must be able to read, write, comprehend, and communicate in Spanish.
• Must have a valid, unrestricted Driver’s License.
• Must be able to lift up to 50 lbs frequently and 70 lbs on occasion.
• Must be willing to work all scheduled hours, including evenings and weekends.
• Internal to Sherwin-Williams, must have a “meets expectations” rating on the latest performance appraisal.
• Internal to Sherwin-Williams, must have completed HR Cloud eLearning courses.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and in line with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain precise work order files and formulas.
• Pull appropriate products from the sales floor or warehouse.
• Tint and mix products to customer specifications.
• Stock shelves and set up displays.
• Clean store equipment.
• Load/unload delivery trucks; assist in deliveries as needed.
• Maintain in-stock and presentable areas; stay knowledgeable on products offered.
• Comply with inventory control procedures; seek ways to improve sales.

Skills

English fluency

Spanish fluency

Driver's license

Aged 18+

Physical strength

Flexible schedule

Education

High School diploma or GED

Job description

Sherwin-Williams is seeking a Customer Service Specialist to assist local wholesale and retail customers, answer questions, and recommend solutions. This full-time role emphasizes high customer satisfaction and meeting store sales goals.

Based in Woodbury, MN, the position requires English and Spanish communication, a valid driver’s license, and the ability to lift up to 50 lbs. Benefits include health coverage and paid time off.