Paint Sales & Color Specialist - Customer-First, Delivery

The Pittsburgh Paints Company; Austin (TX); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Health plan

Dental plan

Life insurance

401k retirement plan

Paid vacation & holidays

Employee assistance program (EAP)

Job summary

The Pittsburgh Paints Company Store is seeking a Store Sales Associate to deliver an exceptional customer experience in a fast-paced retail environment. You will assist retail and contractor customers with product recommendations, color matching, order support, and payment processing.

Reporting to the Store Manager, you will help drive sales while keeping the store clean, organized, and customer-focused. The role requires good communication, teamwork, and the ability to lift up to 80 pounds as

Qualifications

• Customer service experience preferred with a team-focused approach.
• Strong communication skills and ability to work with customers professionally.
• Ability to use a computer and keyboard for order processing and customer support.
• Valid driver’s license required; background checks and physical may be required.
• Ability to lift up to 80 pounds occasionally and 40–60 pounds routinely; ability to stand for long periods.

Responsibilities

• Provide exceptional customer service by understanding customer needs and recommending the right products and solutions.
• Assist retail and contractor customers with product selection, color matching, and order processing.
• Mix, tint, and match paint products according to customer specifications.
• Build knowledge of Pittsburgh Paints Company brands, products, and store processes.
• Process customer orders and payments through phone, in-person, online, and email channels.
• Support sales initiatives and contribute to achieving store sales goals.
• Load, drive, and deliver customer orders via company vehicle.
• Resolve customer concerns and elevate issues when needed.
• Safely handle, load, unload, and organize products for stocking and order fulfillment.
• Maintain a clean, safe, and organized store environment.
• Support daily store operations and team priorities as needed.

Skills

Customer service

Communication skills

Computer skills

Driver's license

Teamwork

Job description

The Pittsburgh Paints Company Store is seeking a Store Sales Associate to deliver an exceptional customer experience in a fast-paced retail environment. You will assist retail and contractor customers with product recommendations, color matching, order support, and payment processing.

Reporting to the Store Manager, you will help drive sales while keeping the store clean, organized, and customer-focused. The role requires good communication, teamwork, and the ability to lift up to 80 pounds as