Paint Retail Specialist: Color Matching & Customer Service

The Pittsburgh Paints Company; Phoenix (AZ); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Life insurance

401k plan

Paid vacation & holidays

Employee Assistance Program (EAP)

Disability leave

Job summary

The Pittsburgh Paints Company is seeking a Store Sales Associate to deliver an exceptional customer experience in a fast-paced retail environment. You will support retail and contractor customers with product recommendations, color matching, order support, and outstanding service.

Reporting to the Store Manager, the Store Sales Associate helps drive sales success while maintaining a clean, organized, and customer-focused store environment.

Qualifications

• Must be at least 18 years of age.
• Valid driver's license required, must pass all background items and physical.
• Customer service experience preferred with a team-focused approach.
• Strong communication skills and ability to work with customers in a professional manner.
• Ability to use a computer and keyboard for order processing and customer support.
• Ability to work scheduled hours as needed, including flexibility based on business needs.
• Ability to lift up to 80 pounds occasionally and 40-60 pounds routinely, including standing, lifting, carrying, reaching, stooping, kneeling, and crouching.
• Ability to operate a hand truck and/or material handling equipment.

Responsibilities

• Provide exceptional customer service by understanding customer needs and recommending the right products and solutions.
• Assist retail and contractor customers with product selection, color matching, and order processing.
• Mix, tint, and match paint products according to customer specifications.
• Build knowledge of Pittsburgh Paints Company brands, products, and store processes.
• Process customer orders and payments through phone, in-person, online, and email channels.
• Support sales initiatives and contribute to achieving store sales goals.
• Load, drive, and deliver customer orders via company vehicle.
• Resolve customer concerns and elevate issues when needed.
• Safely handle, load, unload, and organize products for stocking and order fulfillment.
• Maintain a clean, safe, and organized store environment.
• Support daily store operations and team priorities as needed.

Skills

Customer service

Communication

Teamwork

Order processing

Tools

Point of Sale system

Job description

The Pittsburgh Paints Company is seeking a Store Sales Associate to deliver an exceptional customer experience in a fast-paced retail environment. You will support retail and contractor customers with product recommendations, color matching, order support, and outstanding service.

Reporting to the Store Manager, the Store Sales Associate helps drive sales success while maintaining a clean, organized, and customer-focused store environment.