Paint Store Sales Associate — Color & Customer Experience

The Pittsburgh Paints Company; Westminster (CA); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Health

Dental

Life

401k

Paid vacation & holidays

EAP

Disability/Leave

Voluntary benefits

Job summary

The Pittsburgh Paints Company is seeking a Store Sales Associate to deliver an exceptional customer experience in a fast-paced retail environment. You will assist retail and contractor customers with product recommendations, color matching, order support, and service.

Reporting to the Store Manager, you will help drive sales while maintaining a clean, organized store environment and providing outstanding service.

Qualifications

• Customer service experience preferred with a team-focused approach.
• Strong communication skills and ability to work with customers in a professional manner.
• Ability to use a computer and keyboard for order processing and customer support.

Responsibilities

• Provide exceptional customer service by understanding customer needs and recommending the right products and solutions.
• Assist retail and contractor customers with product selection, color matching, and order processing.
• Mix, tint, and match paint products according to customer specifications.
• Build knowledge of The Pittsburgh Paints Company brands, products, and store processes.
• Process customer orders and payments through phone, in-person, online, and email channels.
• Support sales initiatives and contribute to achieving store sales goals.
• Load, drive, and deliver customer orders via company vehicle.
• Resolve customer concerns and escape issues when needed.
• Safely handle, load, unload, and organize products for stocking and order fulfillment.
• Maintain a clean, safe, and organized store environment.
• Support daily store operations and team priorities as needed.

Skills

Customer service

Communication

Teamwork

Color matching

Order processing

Cash handling

Job description

The Pittsburgh Paints Company is seeking a Store Sales Associate to deliver an exceptional customer experience in a fast-paced retail environment. You will assist retail and contractor customers with product recommendations, color matching, order support, and service.

Reporting to the Store Manager, you will help drive sales while maintaining a clean, organized store environment and providing outstanding service.