Paint Retail Specialist — Tinting & Customer Care

The Sherwin-Williams Company; Parrish (FL); On-site; USD 17,000 - 25,000; Full time

Job summary

The Sherwin-Williams Company is seeking a Customer Service Specialist for our Parrish, FL location. You will work with wholesale and retail customers to identify needs, answer questions about Sherwin-Williams products, and recommend solutions.

You will resolve customer concerns promptly and support store sales goals. Responsibilities include assisting customers in person and by phone, processing transactions, tinting and mixing products, stocking displays, and maintaining accurate records while

Qualifications

• Must be at least 18 years old.
• Must be legally authorized to work in the United States without sponsorship.
• Lift up to 50 lbs frequently and up to 70 lbs occasionally.
• Able to work evenings and weekends.
• Internal Sherwin-Williams staff must have a favorable performance rating.
• Complete HR Cloud eLearning courses for current position.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistent with policies.
• Follow and achieve sales goals monthly, quarterly, and yearly.
• Maintain precise work order files and formulas.
• Pull products from sales floor or warehouse.
• Tint and mix products to customer specifications.
• Stock shelves and set up displays.
• Clean store equipment.
• Load/unload delivery trucks and assist in deliveries.
• Maintain in-stock and presentable condition of assigned areas.
• Remain knowledgeable on products offered and discuss options.
• Comply with inventory control procedures.
• Suggest ways to improve sales.

Skills

Customer service

Sales

Cash handling

Stocking shelves

Bilingual (Spanish)

Education

High School diploma or GED

Tools

POS system

Tinting and mixing equipment

Job description

The Sherwin-Williams Company is seeking a Customer Service Specialist for our Parrish, FL location. You will work with wholesale and retail customers to identify needs, answer questions about Sherwin-Williams products, and recommend solutions.

You will resolve customer concerns promptly and support store sales goals. Responsibilities include assisting customers in person and by phone, processing transactions, tinting and mixing products, stocking displays, and maintaining accurate records while