Paint Retail Customer Service & Sales Specialist

The Sherwin-Williams Company; Hutchinson (MN); On-site; USD 22,000 - 30,000; Full time

Job summary

The Sherwin-Williams Company is seeking a Customer Service Specialist to support both wholesale and retail customers. You will determine needs, present appropriate products, and resolve concerns to ensure high client satisfaction and drive store sales.

Responsibilities include processing transactions, stocking shelves, tinting and mixing products, and assisting deliveries. A background in paint retail and bilingual skills are a plus.

Qualifications

• Must be at least 18 years old.
• Must be legally authorized to work in the United States without sponsorship now or in the future.
• Must be able to lift up to 50 lbs frequently and up to 70 lbs on occasion.
• Must be willing to work evenings and weekends.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistent with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain precise work order files and formulas.
• Pull appropriate products from the sales floor or warehouse.
• Tint and mix products, as needed, to customer specifications.
• Stock shelves and set up displays.
• Clean store equipment.
• Load/unload delivery trucks.
• Assist in making deliveries, as needed.
• Maintain in-stock and presentable condition assigned areas.
• Remain knowledgeable on products offered and discuss available options.
• Comply with inventory control procedures
• Suggest ways to improve sales

Skills

Customer service

Retail sales

Delivery coordination

Bilingual

Inventory control

Education

High School diploma or GED

Tools

Tinting and mixing equipment

Job description

The Sherwin-Williams Company is seeking a Customer Service Specialist to support both wholesale and retail customers. You will determine needs, present appropriate products, and resolve concerns to ensure high client satisfaction and drive store sales.

Responsibilities include processing transactions, stocking shelves, tinting and mixing products, and assisting deliveries. A background in paint retail and bilingual skills are a plus.