Paint Retail Specialist — Customer Service & Tinting

The Sherwin-Williams Company

Columbia Township (MO)

On-site

USD 19,000 - 25,000

Full time

3 days ago

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Job summary

The Sherwin-Williams Company is seeking a Customer Service Specialist to support our retail stores in Missouri. You will work with wholesale and retail customers to determine needs, answer questions about products, and recommend solutions to ensure maximum customer satisfaction.

Responsibilities include handling transactions, maintaining stock and displays, and assisting with deliveries. The role requires a strong service mindset, the ability to meet sales goals, and willingness to work varied

Qualifications

Must be at least 18 years old.
Must be legally authorized to work in the United States without sponsorship.
Must have a valid, unrestricted Driver's License.
Must be able to lift up to 50 lbs frequently and 70 lbs occasionally.

Responsibilities

Ensure high levels of customer satisfaction through excellent sales service.
Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
Build productive trust relationships with wholesale and retail customers.
Process sales transactions accurately and consistently with policies and procedures.
Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
Pull appropriate products from the sales floor or warehouse; tint and mix products as needed.
Stock shelves and set up displays; load/unload delivery trucks; assist in deliveries as needed.
Remain knowledgeable on products offered and discuss available options; comply with inventory control procedures.