Paint Retail Specialist: Service, Tint & Sales

The Sherwin-Williams Company; Bristol (TN); On-site; USD 30,000 - 42,000; Full time

Job summary

The Sherwin-Williams Company in Bristol, TN seeks a Customer Service Specialist to assist retail and wholesale customers, determine needs, and recommend products. You will help with sales transactions and maintain store standards.

Role requires lifting, driving, and flexible hours, with emphasis on achieving monthly, quarterly, and yearly sales targets while delivering excellent customer service.

Qualifications

• Must be at least eighteen (18) years of age.
• Must be legally authorized to work in the country of employment without sponsorship now or in the future.
• Must have a valid, unrestricted Driver's License.
• Must be able to lift up to 50 lbs frequently and 70 lbs on occasion.
• Must be willing to work evenings and weekends.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistently with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain precise work order files and formulas.
• Pull appropriate products from the sales floor or warehouse.
• Tint and mix products, as needed, to customer specifications.
• Stock shelves and set up displays.
• Clean store equipment.
• Load/unload delivery trucks.
• Assist in making deliveries, as needed.
• Maintain in-stock and presentable condition assigned areas.
• Remain knowledgeable on products offered and discuss available options.
• Comply with inventory control procedures.
• Suggest ways to improve sales.

Skills

Spanish language

Education

High School diploma or GED

Job description

The Sherwin-Williams Company in Bristol, TN seeks a Customer Service Specialist to assist retail and wholesale customers, determine needs, and recommend products. You will help with sales transactions and maintain store standards.

Role requires lifting, driving, and flexible hours, with emphasis on achieving monthly, quarterly, and yearly sales targets while delivering excellent customer service.