Paint Retail Specialist - Service, Sales & Tinting

The Sherwin-Williams Company

Nashville (TN)

On-site

USD 32,000 - 42,000

Full time

6 days ago

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Job summary

The Sherwin-Williams Company is seeking a Customer Service Specialist for our Nashville store. You will assist customers in person and by phone, determine needs, and recommend appropriate paints and supplies to drive sales.

You will also help maintain product displays, process transactions, and stay current on product features to support customer satisfaction. Ideal candidates have strong customer service and sales experience, excellent communication skills, and, preferably, Spanish language

Qualifications

Must have strong customer service and sales skills.
Ability to communicate effectively with customers and teammates.
Spanish language ability is a plus and preferred.

Responsibilities

Ensure high levels of customer satisfaction through excellent sales service.
Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
Build productive trust relationships with wholesale and retail customers.
Process sales transactions accurately and consistently with policies and procedures.
Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
Maintain in-stock and presentable condition assigned areas.
Remain knowledgeable on products offered and discuss available options.