Paint Retail Specialist — Customer Service & Sales

Sherwin-Williams Co.; Kalispell (MT); Sur place; USD 19 000 - 25 000; Plein temps

Résumé du poste

Sherwin-Williams is seeking a Customer Service Specialist to support both wholesale and retail customers, answering questions, recommending solutions, and resolving concerns to ensure client satisfaction. The role emphasizes product knowledge, cash handling, and maintaining store standards.

Responsibilities include assisting customers in person and by phone, processing transactions, stocking, tinting and mixing as needed, and supporting deliveries while upholding safety and store policies.

Qualifications

• Must be at least 18 years old.
• Authorized to work in the United States without sponsorship.
• Valid, unrestricted Driver’s License.
• Must be able to lift up to 50 lbs frequently and 70 lbs occasionally.

Responsabilités

• Deliver excellent in-store sales service and customer satisfaction.
• Assist customers in person and by phone by identifying needs and recommending products.
• Build trust with wholesale and retail customers.
• Process sales transactions accurately per company policies.
• Meet store sales goals monthly, quarterly and yearly.
• Maintain organized work orders and inventories.
• Stock shelves and set up displays; assist with deliveries as needed.

Connaissances

Customer service

Sales

Communication

Bilingual (Spanish)

Formation

High School Diploma or GED

Outils

POS system

Description du poste

Sherwin-Williams is seeking a Customer Service Specialist to support both wholesale and retail customers, answering questions, recommending solutions, and resolving concerns to ensure client satisfaction. The role emphasizes product knowledge, cash handling, and maintaining store standards.

Responsibilities include assisting customers in person and by phone, processing transactions, stocking, tinting and mixing as needed, and supporting deliveries while upholding safety and store policies.