Paint Retail Customer Experience Specialist

Sherwin-Williams; Joplin (MO); On-site; USD 21,000 - 25,000; Full time

Job summary

Sherwin-Williams is hiring a Customer Service Specialist in the United States to assist wholesale and retail customers, determine needs, answer product questions, and recommend solutions. You will resolve concerns and maintain high quality standards to support store sales goals.

Responsibilities include helping customers in person and by phone, processing transactions, stocking shelves, tinting/mixing products, and assisting with deliveries as needed.

Qualifications

• Minimum 18 years of age and legal right to work in the U.S.
• Ability to lift up to 50 lbs and occasionally 70 lbs
• Willingness to work evenings and weekends

Responsibilities

• Deliver excellent sales service and customer satisfaction
• Assist customers in person and by phone, determine needs and present products
• Process sales transactions accurately and maintain records
• Stock shelves, tint/mix products, and assist deliveries as needed
• Keep product knowledge up to date and meet sales goals

Skills

Customer service

Sales service

Cash handling

Communication

Multilingual (Spanish)

Education

High School diploma or GED

Job description

Sherwin-Williams is hiring a Customer Service Specialist in the United States to assist wholesale and retail customers, determine needs, answer product questions, and recommend solutions. You will resolve concerns and maintain high quality standards to support store sales goals.

Responsibilities include helping customers in person and by phone, processing transactions, stocking shelves, tinting/mixing products, and assisting with deliveries as needed.