Paint Retail Sales & Service Specialist

Sherwin-Williams Co.; Chattanooga (TN); Presencial; USD 17 000 - 25 000; Tempo integral

Resumo da oferta

Sherwin-Williams Co. is seeking a Customer Service Specialist to help retail and wholesale customers identify needs, answer questions about products, and recommend solutions.

You will promote sales, process transactions, and maintain store standards while building trust with customers. The role involves lifting up to 50-70 lbs and working evenings/weekends as needed, with a focus on delivering outstanding service and meeting store goals.

Qualificações

• Must have at least a High School diploma or GED.
• Experience in delivery, retail, or customer service is preferred.
• Ability to read, write, comprehend, and communicate in more than one language (Spanish preferred).

Responsabilidades

• Ensure high levels of customer satisfaction through excellent sales service
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services
• Build productive trust relationships with wholesale and retail customers
• Process sales transactions accurately and consistently with policies and procedures
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis
• Maintain precise work order files and formulas
• Pull appropriate products from the sales floor or warehouse
• Tint and mix products, as needed, to customer specifications
• Stock shelves and set up displays
• Load/unload delivery trucks
• Assist in making deliveries, as needed
• Remain knowledgeable on products offered and discuss available options
• Comply with inventory control procedures
• Suggest ways to improve sales

Conhecimentos

Customer service

Sales

Bilingual

Communication

Formação académica

High School diploma or GED

Ferramentas

Tinting equipment

Mixing equipment

Descrição da oferta de emprego

Sherwin-Williams Co. is seeking a Customer Service Specialist to help retail and wholesale customers identify needs, answer questions about products, and recommend solutions.

You will promote sales, process transactions, and maintain store standards while building trust with customers. The role involves lifting up to 50-70 lbs and working evenings/weekends as needed, with a focus on delivering outstanding service and meeting store goals.