Paint Retail Sales & Service Specialist

The Sherwin-Williams Company; Auburn (AL); On-site; USD 16,531,000 - 22,042,000; Full time

Job summary

The Sherwin-Williams Company is seeking a Customer Service Specialist for Store #5085 in Cleveland, OH. The role involves serving wholesale and retail customers, determining needs, and recommending Sherwin-Williams products to maximize satisfaction and sales.

You will handle in-store and phone inquiries, process transactions, and assist with deliveries, stocking, and displays. A strong emphasis on customer satisfaction and meeting sales targets is required.

Qualifications

• Must be at least eighteen (18) years of age.
• Must be legally authorized to work in the country of employment without sponsorship now or in the future.
• Must be able to lift up to 50 lbs frequently and up to 70 lbs occasionally.
• Must be willing to work evenings and weekends.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and in line with store policies.
• Follow and achieve sales goals monthly, quarterly, and yearly.
• Maintain in-stock and presentable condition assigned areas.
• Assist in deliveries and loading/unloading trucks.
• Remain knowledgeable on products and discuss available options.

Skills

Customer service

Sales service

Retail experience

Job description

The Sherwin-Williams Company is seeking a Customer Service Specialist for Store #5085 in Cleveland, OH. The role involves serving wholesale and retail customers, determining needs, and recommending Sherwin-Williams products to maximize satisfaction and sales.

You will handle in-store and phone inquiries, process transactions, and assist with deliveries, stocking, and displays. A strong emphasis on customer satisfaction and meeting sales targets is required.