Paint Retail Pro: Customer Service & Tinting Expert

Sherwin-Williams Co.; Three Rivers (MI); On-site; USD 19,000 - 27,000; Full time

Job summary

Sherwin-Williams Co. is seeking a Customer Service Specialist for Store #1312 in Three Rivers, MI.

The role focuses on assisting retail and wholesale customers, recommending products, and resolving issues to ensure satisfaction and drive store sales. Responsibilities include handling in-store and phone inquiries, building trust with customers, processing transactions, restocking, tinting and mixing products, and supporting deliveries as needed.

Qualifications

• Must be at least 18 years old.
• Must be legally authorized to work in the United States without sponsorship now or in the future.
• Must have a valid, unrestricted Driver's License.
• Must be able to lift up to 50 lbs frequently and 70 lbs occasionally.
• Must be willing to work evenings and weekends as scheduled.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting products and services.
• Build productive relationships with wholesale and retail customers.
• Process sales transactions accurately and according to policies.
• Follow and achieve monthly, quarterly, and yearly sales goals.
• Maintain accurate work order files and product knowledge.

Skills

Customer service

Sales

Education

High School diploma or GED

Tools

Tinting equipment

Mixing equipment

Job description

Sherwin-Williams Co. is seeking a Customer Service Specialist for Store #1312 in Three Rivers, MI.

The role focuses on assisting retail and wholesale customers, recommending products, and resolving issues to ensure satisfaction and drive store sales. Responsibilities include handling in-store and phone inquiries, building trust with customers, processing transactions, restocking, tinting and mixing products, and supporting deliveries as needed.