Retail Paint & Customer Experience Specialist

Sherwin-Williams Co.; Three Rivers (MI); In loco; USD 19.000 - 27.000; Tempo pieno

Descrizione del lavoro

Sherwin-Williams is hiring a Customer Service Specialist to support our Three Rivers, MI store. You will assist customers in person and by phone, recommend products, and help meet store sales goals while maintaining product quality and visual standards.

Responsibilities include processing sales, stocking displays, and aiding in deliveries as needed. A valid driver's license and ability to lift up to 70 lbs are required; bilingual skills are a plus.

Competenze

• Must be at least eighteen (18) years old.
• Must be legally authorized to work in the country of employment without sponsorship now or in the future.
• Must have a valid, unrestricted Driver's License.
• Must be able to lift up to 50 lbs frequently and up to 70 lbs on occasion.
• Must be willing to work all scheduled hours, including evenings and weekends.
• If internal to Sherwin-Williams, must have a 'meets expectations' rating.
• If internal to Sherwin-Williams, must have completed HR Cloud eLearning courses.

Mansioni

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistently with policies.
• Follow and achieve sales goals monthly, quarterly, and yearly.
• Maintain precise work order files and formulas.
• Pull appropriate products from shelves or warehouse and tint/mix as needed.
• Stock shelves and set up displays; assist in deliveries as needed.
• Remain knowledgeable on products and discuss available options; comply with inventory procedures.

Conoscenze

Customer service

Sales

Retail operations

Cash handling

Formazione

High School diploma or GED

Strumenti

Tinting and mixing equipment

Descrizione del lavoro

Sherwin-Williams is hiring a Customer Service Specialist to support our Three Rivers, MI store. You will assist customers in person and by phone, recommend products, and help meet store sales goals while maintaining product quality and visual standards.

Responsibilities include processing sales, stocking displays, and aiding in deliveries as needed. A valid driver's license and ability to lift up to 70 lbs are required; bilingual skills are a plus.