Paint Delivery & Customer Service Associate

Sherwin-Williams; Richmond (VA); On-site; USD 19,000 - 28,000; Part time

Job summary

Sherwin-Williams is seeking a part-time Customer Service Associate to support branch operations in Richmond, VA. You will prepare orders for delivery or pickup, assist customers, and load/unload products while operating warehouse equipment.

The role emphasizes safety, inventory control, and accurate POS transactions within the branch's hours from 8:00 AM to 5:00 PM, Monday through Friday. Prior material handling and customer service experience are preferred.

Qualifications

• Must be at least eighteen (18) years of age.
• Must be legally authorized to work in the United States without sponsorship.
• Must have a valid, unrestricted driver’s license.
• Must be able to lift up to 50 lbs frequently and up to 70 lbs occasionally.
• Part-time position with hours Mon–Fri, 8:00 AM–5:00 PM.
• Criminal history review may be conducted.

Responsibilities

• Prepare orders for delivery or pickup according to schedule (load, pack, wrap, label, ship).
• Load and unload products from deliveries.
• Operate and maintain warehouse vehicles and equipment, including forklifts, pallet jacks, carts, etc.
• Assist customers in person and over the phone.
• Process sales transactions in the POS accurately and consistently with policies and procedures.
• Communicate and cooperate with supervisors and coworkers.
• Keep a clean and safe working environment and optimize space utilization.
• Follow quality service standards and comply with procedures, rules, and regulations.
• Ensure that the stockroom is organized.
• Operate color retrieval and paint mixing machine equipment as needed.
• Comply with inventory control procedures and assist with physical inventory process.
• Complete Monthly and Quarterly Safety Training.

Skills

Customer service

Material handling equipment

Education

High School diploma or GED

Tools

Forklifts

Pallet jacks

Hand trucks

Job description

Sherwin-Williams is seeking a part-time Customer Service Associate to support branch operations in Richmond, VA. You will prepare orders for delivery or pickup, assist customers, and load/unload products while operating warehouse equipment.

The role emphasizes safety, inventory control, and accurate POS transactions within the branch's hours from 8:00 AM to 5:00 PM, Monday through Friday. Prior material handling and customer service experience are preferred.