Paint & Customer Experience Specialist

Sherwin-Williams Co.; Camden (AR); On-site; USD 17,000 - 22,000; Full time

Job summary

Sherwin-Williams Co. is seeking a Customer Service Specialist to help retail and wholesale customers pick the right paint products and provide superior service. You will resolve inquiries, assist with purchases, and ensure store standards and customer satisfaction.

This role emphasizes fast, friendly service, stock upkeep, and accurate transaction handling. You will contribute to monthly, quarterly, and yearly sales targets while staying current on product features and promotions.

Qualifications

• Must be at least 18 years old.
• Authorized to work in the U.S. without sponsorship.
• Must have a valid, unrestricted Driver’s License.
• Able to lift up to 50 lbs frequently and up to 70 lbs occasionally.
• Able to work evenings and weekends.

Responsibilities

• Deliver excellent customer service and meet sales goals.
• Assist customers in person and over the phone with needs and product recommendations.
• Build trust with wholesale and retail customers.
• Process transactions accurately per policies.
• Stay knowledgeable about products and options.

Skills

Customer service

Sales

Communication

Multilingual (Spanish optional)

Adaptability

Education

High School diploma or GED

Tools

Tinting equipment

Mixing equipment

Job description

Sherwin-Williams Co. is seeking a Customer Service Specialist to help retail and wholesale customers pick the right paint products and provide superior service. You will resolve inquiries, assist with purchases, and ensure store standards and customer satisfaction.

This role emphasizes fast, friendly service, stock upkeep, and accurate transaction handling. You will contribute to monthly, quarterly, and yearly sales targets while staying current on product features and promotions.