Paint Branch Customer Service & Sales Specialist

The Sherwin-Williams Company; Saint Paul (MN); On-site; USD 25,000 - 30,000; Full time

Job summary

The Sherwin-Williams Company is seeking a Branch Customer Service Specialist to support paint customers in the Saint Paul area within a 15 mile radius of Store #703233 at 284 E Lafayette Frontage Rd, Saint Paul, MN 55107. This full-time role emphasizes excellent customer service, product knowledge, and timely issue resolution.

Responsibilities include assisting customers, processing sales, stocking displays, tinting and mixing as needed, and assisting with deliveries.

Qualifications

• Must be at least 18 years old.
• Authorized to work without sponsorship now or in the future.
• Valid, unrestricted Driver's License.
• Able to lift up to 50 lbs frequently and up to 70 lbs occasionally.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting products.
• Build productive relationships with wholesale customers.
• Process sales transactions accurately and according to policies.
• Follow and achieve sales goals monthly, quarterly, and yearly.
• Maintain accurate work order files and formulas.
• Pull products from floor or warehouse and tint/mix as needed.
• Stock shelves and set up displays; keep store equipment clean.
• Assist in deliveries as needed and load/unload trucks.
• Remain knowledgeable on products and discuss options; comply with inventory controls.
• Suggest ways to improve sales.

Skills

Customer service

Sales goals

Communication

Teamwork

Problem solving

Education

High School diploma or GED

Tools

Tinting equipment

Job description

The Sherwin-Williams Company is seeking a Branch Customer Service Specialist to support paint customers in the Saint Paul area within a 15 mile radius of Store #703233 at 284 E Lafayette Frontage Rd, Saint Paul, MN 55107. This full-time role emphasizes excellent customer service, product knowledge, and timely issue resolution.

Responsibilities include assisting customers, processing sales, stocking displays, tinting and mixing as needed, and assisting with deliveries.