Paid IT Intern: Hands-On Tech Support & Networking

Plastic Ingenuity; Village of Cross Plains (WI); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

401(k)

Job summary

Plastic Ingenuity in Cross Plains, WI is seeking an IT Intern (Service or BA) to support day-to-day technology needs that keep our Cross Plains teams productive. This internship is designed to build real, transferable skills across end-user support, basic infrastructure, and business application assistance.

You’ll own help desk tickets from open to close, assist with hardware setup, imaging, workstation moves, Windows OS, and security policies.

Qualifications

• Pursuing a 2- or 4-year IT-related degree.
• Microsoft Office proficiency.
• Understanding of networking fundamentals and ticketing operations.
• Strong problem-solving, critical thinking, and professional customer service.
• Ability to lift up to 25 lbs.

Responsibilities

• Own help desk tickets from open to close.
• Basic hardware setup, imaging, and deployment.
• Workstation moves and peripheral installs.
• Windows OS and business app support.
• Applying security/access-control and acceptable-use policies.
• Assist with system testing, troubleshooting, and verification against requirements.

Skills

Microsoft Office proficiency

Networking fundamentals

Ticketing operations

Problem-solving

Customer service

Lifting 25 lbs

Education

Pursuing a 2- or 4-year IT-related degree

Job description

Plastic Ingenuity in Cross Plains, WI is seeking an IT Intern (Service or BA) to support day-to-day technology needs that keep our Cross Plains teams productive. This internship is designed to build real, transferable skills across end-user support, basic infrastructure, and business application assistance.

You’ll own help desk tickets from open to close, assist with hardware setup, imaging, workstation moves, Windows OS, and security policies.