PACU Patient Flow Coordinator

Beth Israel Lahey Health; Boston (MA); On-site; USD 28,000 - 38,000; Full time

Job summary

Beth Israel Lahey Health in Boston is seeking a dedicated PACU support role to facilitate unit operations and patient flow. You will liaise with patients, families, and clinicians to coordinate admissions, transfers, and discharges, while ensuring timely communication and outstanding service at every interaction.

This role requires a high school diploma or GED, 0-1 years of related experience, and basic computer skills for web-based systems.

Qualifications

• High School diploma or GED required.
• 0-1 years related work experience required.
• Prior customer service experience.
• Basic familiarity with computers; ability to navigate web-based applications.

Responsibilities

• Facilitates the smooth and efficient functioning of the unit.
• Coordinates admissions with admitting, nursing staff and admission facilitator.
• Assists providers and ensures availability of needed supplies.
• Obtains and communicates information for requested tests and procedures.
• Coordinates registration process for established protocols.

Skills

Customer service

Computer literacy

Written communication

Oral communication

Education

High School diploma or GED

Associate’s degree preferred

Job description

Beth Israel Lahey Health in Boston is seeking a dedicated PACU support role to facilitate unit operations and patient flow. You will liaise with patients, families, and clinicians to coordinate admissions, transfers, and discharges, while ensuring timely communication and outstanding service at every interaction.

This role requires a high school diploma or GED, 0-1 years of related experience, and basic computer skills for web-based systems.