Cardiovascular Care Unit Coordinator

Beth Israel Lahey Health; United States; On-site; USD 28,000 - 39,000; Full time

Job summary

Beth Israel Lahey Health is seeking an administrative support role to facilitate patient flow, coordinate admissions, and provide high-level customer service to patients, families, and staff.

The role involves interacting with patients, visitors, and clinicians, handling basic computer systems, and supporting unit operations. Experience in healthcare administration and strong communication skills are valued.

Qualifications

• High School diploma or GED required.
• Associate’s degree preferred.
• 0-1 years related work experience.
• Prior customer service experience.
• Basic familiarity with computers; ability to navigate web-based applications.

Responsibilities

• Facilitates patient flow through the unit and coordinates admissions with admitting, nursing staff and admission facilitator.
• Answers patient call lights promptly and greets/directs patients and visitors.
• Utilizes information systems to support unit operations and resolves IS issues as needed.
• Maintains equipment and logs; manages patient valuables program as requested.

Skills

Customer service

Basic computer skills

Written communication

Oral communication

Teamwork

Problem solving

Education

High School diploma or GED

Associate’s degree

Job description

Beth Israel Lahey Health is seeking an administrative support role to facilitate patient flow, coordinate admissions, and provide high-level customer service to patients, families, and staff.

The role involves interacting with patients, visitors, and clinicians, handling basic computer systems, and supporting unit operations. Experience in healthcare administration and strong communication skills are valued.