Family Practice Patient Services Coordinator

Beth Israel Lahey Health; Medfield (MA); On-site; USD 29,000 - 39,000; Full time

Benefits offered by this job

Restaurant d'entreprise

Indemnités de stage/alternance

Job summary

Beth Israel Lahey Health in Medfield, MA is seeking a patient-facing professional to support front desk operations in ambulatory care settings. You will greet patients, verify information, collect co-pays and coordinate scheduling, referrals, and education materials.

Reporting to Practice Manager or Ambulatory Practice Coordinator, you will help ensure smooth patient flow, accurate data entry, and responsive service in a fast-paced health care environment.

Qualifications

• High School diploma or GED required.
• 1-3 years related work experience required.
• Experience with computer systems including web-based applications and MS Office (Outlook, Word, Excel, PowerPoint or Access) preferred.

Responsibilities

• Greets patients and visitors with courtesy, service, respect and privacy.
• Performs check in, registration, scheduling, demographic and fiscal data verification.
• Collects co-pays following standard procedures.
• Schedules, reschedules and cancels appointments; obtains referrals.
• May assist with check out, follow-up scheduling and education materials.

Skills

Customer Service

Team Work

Oral Communications

Written Communications

Knowledge

Education

High School diploma or GED

Medical Admin Assistant certificate

Tools

Microsoft Office

Job description

Beth Israel Lahey Health in Medfield, MA is seeking a patient-facing professional to support front desk operations in ambulatory care settings. You will greet patients, verify information, collect co-pays and coordinate scheduling, referrals, and education materials.

Reporting to Practice Manager or Ambulatory Practice Coordinator, you will help ensure smooth patient flow, accurate data entry, and responsive service in a fast-paced health care environment.