Packaging Support & Project Coordinator

Flair Flexible Packaging; Appleton (WI); On-site; USD 40,000 - 52,000; Full time

Job summary

Flair Flexible Packaging in Appleton, WI is seeking a Customer Support Representative to coordinate projects from start to finish and provide technical packaging support on film structures and packaging design.

You will communicate with customers by phone and email, build positive relationships, enter quotes and orders, and work with sales teams to drive business growth while following Flair SOPs.

Qualifications

• Bachelor’s degree or equivalent.
• Valid driver’s license and satisfactory driving record.
• Understanding of basic film chemistry.
• English language proficiency adequate to perform job functions.
• Ability to follow directions and maintain accurate records.
• Ability to establish and maintain effective working relationships.

Responsibilities

• Coordinate projects from start to finish including technical packaging support.
• Interact with customers on significant matters and build positive relationships.
• Use knowledge of film to advise customers on packaging needs.
• Communicate key information with customers via phone and email; manage inquiries.
• Enter quotes, orders, samples and track progress; follow up regularly.
• Follow Flair SOPs and maintain records; assist with artwork and art process coordination.
• Assist in sample organization and training material distribution.
• Collaborate with sales and other departments to keep projects on track.

Skills

English proficiency

Problem solving

Communication

Education

Bachelor's degree or equivalent

Tools

Microsoft Office Suite

Job description

Flair Flexible Packaging in Appleton, WI is seeking a Customer Support Representative to coordinate projects from start to finish and provide technical packaging support on film structures and packaging design.

You will communicate with customers by phone and email, build positive relationships, enter quotes and orders, and work with sales teams to drive business growth while following Flair SOPs.