Packaging Inside Sales & Customer Service – Livermore

Golden West Packaging Group; Livermore (CA); On-site; USD 36,000 - 43,000; Full time

Benefits offered by this job

Medical benefits

Vision benefits

Dental benefits

Life insurance

401K plan

Job summary

Golden West Packaging Group in Livermore, CA is seeking a Customer Service Representative to provide inside sales support and account management for existing and new customers. You will coordinate projects from conception through shipping and collaborate with all departments to ensure customer satisfaction.

You will partner with Sales to mine opportunities, manage orders from entry to delivery, and maintain accurate forecasts for upcoming product releases while ensuring on-time manufacturing and

Qualifications

• Strong verbal and written communications skills.
• Ability to learn quickly in a rapidly changing environment.
• Proven analytical, critical thinking, and problem-solving skills.
• Strong interpersonal and relationship-building skills.
• Demonstrate sound judgment and decision making.
• Proven ability to effectively manage projects from inception to delivery.

Responsibilities

• Coordinate projects from conception through shipping with all departments.
• Interact with customers to address inquiries, requests and complaints promptly.
• Collaborate with Sales team to ensure customer satisfaction.
• Manage orders from entry to delivery, coordinating with scheduling, production and shipping.
• Forecast inventory with customers for upcoming product releases.

Skills

Communication skills

Adaptability

Analytical skills

Interpersonal skills

Project management

Microsoft Office

Education

Bachelor's degree in business administration

Job description

Golden West Packaging Group in Livermore, CA is seeking a Customer Service Representative to provide inside sales support and account management for existing and new customers. You will coordinate projects from conception through shipping and collaborate with all departments to ensure customer satisfaction.

You will partner with Sales to mine opportunities, manage orders from entry to delivery, and maintain accurate forecasts for upcoming product releases while ensuring on-time manufacturing and