Packaged Gases Customer Service & Sales Support Specialist

Nippon Sanso Matheson; Des Moines (IA); On-site; USD 33,000 - 36,000; Full time

Job summary

Nippon Sanso Matheson is hiring a Packaged Gases Customer Service Representative in Des Moines, IA. Pay ranges from $24 to $26 per hour and eligibility for the incentive plan.

The role focuses on scheduling appointments, handling quotes, and supporting direct sales campaigns to grow business. You will work with Sales Leaders, Marketing and Customer Service to identify opportunities, restock displays, manage inquiries, and ensure excellent customer service.

Qualifications

• High School Graduate with diploma and/or prior experience in outbound calling/inside sales, outside sales or marketing desirable.
• Excellent customer service skills. Ability to establish and manage customer relationships
• Ability to work independently.

Responsibilities

• Place outbound calls to schedule sales appointments with new or existing customers and follow up on satisfaction/needs.
• Provide quotes or complete sales when campaign is appropriate to gain new business.
• Identify opportunities that could yield new business and communicate to the appropriate function.
• Restock store merchandise, arrange stock on shelves, and maintain order.
• Assist in warehouse tasks such as shipping/receiving, inventory stocking, and labeling.
• Maintain showroom cleanliness according to management procedures.
• Identify leads and manage pre-qualification with sales and corporate marketing.
• Track results of outbound campaign efforts and support inbound customer service when needed.

Skills

Customer service

Independent work

Education

High School Diploma

Job description

Nippon Sanso Matheson is hiring a Packaged Gases Customer Service Representative in Des Moines, IA. Pay ranges from $24 to $26 per hour and eligibility for the incentive plan.

The role focuses on scheduling appointments, handling quotes, and supporting direct sales campaigns to grow business. You will work with Sales Leaders, Marketing and Customer Service to identify opportunities, restock displays, manage inquiries, and ensure excellent customer service.