Packaged Gases: Customer Service & Sales Rep

Nippon Sanso Matheson; Albuquerque (NM); On-site; USD 28,000 - 34,000; Full time

Job summary

Nippon Sanso Matheson in Albuquerque, NM seeks an outbound sales associate to schedule appointments, quote opportunities, and support customer service. You will work with sales leaders, marketing and service teams to drive productivity and win new business.

The role requires strong communication, customer service, ability to work independently, and basic math. You will handle inquiries, prepare quotes, and assist in shipping/receiving as needed.

Qualifications

• High School diploma or equivalent and/or experience in outbound calling, inside/outside sales or marketing.
• Excellent customer service skills and ability to build relationships with customers.
• Ability to work independently and meet deadlines under some pressure.
• Clear and effective spoken communication for explaining information to customers and peers.
• Basic math skills: addition, subtraction, multiplication, and division.
• Willingness to learn MTG's products, systems and transaction processes.
• Strong telephone communication skills and professional demeanor.
• Solid organizational skills and ability to multitask.
• Proficiency with Microsoft Office (Word, Excel, Outlook).

Responsibilities

• Place outbound calls to schedule appointments for sales with new or existing customers and notify sales of appointment times.
• Provide quotes or complete sales when appropriate to gain new business.
• Identify opportunities and communicate them to the relevant team for follow-up.
• Restock store merchandise and maintain orderly shelves and pricing labels.
• Handle product requests, price inquiries, and technical information.
• Assist warehouse tasks: shipping/receiving, stocking, labeling and cleaning.
• Maintain showroom cleanliness and organization per management guidelines.
• Identify lead sources and manage pre-qualification with sales and marketing.
• Track results of outbound campaigns and report findings.
• Support inbound customer service when needed.
• Comply with DOT and OSHA regulations and observe safety rules.
• Perform other duties as assigned.

Skills

Excellent customer service

Telephone communications

Organizational skills

MS Office (Word/Excel/Outlook)

Education

High School Diploma

Tools

Microsoft Word

Microsoft Excel

Outlook

Job description

Nippon Sanso Matheson in Albuquerque, NM seeks an outbound sales associate to schedule appointments, quote opportunities, and support customer service. You will work with sales leaders, marketing and service teams to drive productivity and win new business.

The role requires strong communication, customer service, ability to work independently, and basic math. You will handle inquiries, prepare quotes, and assist in shipping/receiving as needed.