Packaged Gases CSR & Sales Enablement

Matheson Tri-Gas Inc.; Lihue (HI); On-site; USD 28,000 - 29,000; Full time

Job summary

Packaged Gases Customer Service Representative position with Nippon Sanso Matheson supports outbound campaigns, quotes, and sales scheduling to drive customer satisfaction and revenue. You will collaborate with Sales, Marketing and Customer Service teams, handle product information, and assist in warehouse tasks as needed.

Ideal candidates have strong customer service, communication, and data-entry skills, with ability to work independently under deadlines.

Qualifications

• High school diploma or equivalent; experience in outbound calling/inside sales desirable.
• Excellent customer service skills and ability to build customer relationships.
• Ability to work independently under pressure to meet deadlines.

Responsibilities

• Place outbound calls to schedule appointments for sales and follow up on customer satisfaction.
• Provide quotes or complete the sale when campaign allows to directly gain new business.
• Identify opportunities for new business and communicate with sales/marketing.
• Restock showroom; assist warehouse tasks and keep merchandise organized.
• Handle product information requests and support safety/quality procedures.

Skills

Outbound calling

Customer service

Communication skills

Independent work

Education

High School Diploma

Tools

Microsoft Office

Job description

Packaged Gases Customer Service Representative position with Nippon Sanso Matheson supports outbound campaigns, quotes, and sales scheduling to drive customer satisfaction and revenue. You will collaborate with Sales, Marketing and Customer Service teams, handle product information, and assist in warehouse tasks as needed.

Ideal candidates have strong customer service, communication, and data-entry skills, with ability to work independently under deadlines.