Package Center Operations Supervisor

UPS; West Columbia (SC); On-site; USD 55,000 - 75,000; Full time

Job summary

UPS in West Columbia, South Carolina, seeks a permanent supervisor to oversee daily package dispatch planning and operations. The role involves analyzing dispatch results, streamlining routes, and coordinating the team to maximize service performance and customer satisfaction.

Responsibilities include providing customer service support, answering messages and concerns, and ensuring smooth execution of procedures and system management.

Qualifications

• Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.

Responsibilities

• Analyze and plan the center's daily package dispatch to maximize service performance.
• Streamline routes and coordinate the needs and efforts of the operation to ensure internal and external customer satisfaction.
• Provide customer service support (e.g., answering messages, concerns, call tags, destination follow ups).
• Facilitate smooth execution of operational procedures and management of systems.

Job description

UPS in West Columbia, South Carolina, seeks a permanent supervisor to oversee daily package dispatch planning and operations. The role involves analyzing dispatch results, streamlining routes, and coordinating the team to maximize service performance and customer satisfaction.

Responsibilities include providing customer service support, answering messages and concerns, and ensuring smooth execution of procedures and system management.