Package Center Operations Supervisor

Ups; Portland (OR); On-site; USD 45,000 - 65,000; Full time

Job summary

UPS in Portland, OR, is seeking a supervisor to manage multiple operational roles and support flexible schedules. You will analyze dispatch data, streamline routes, and coordinate teams to ensure on-time deliveries and high service levels.

The role emphasizes customer service interactions, issue resolution, and carrying out operational procedures to keep the center running smoothly. Permanent, full-time position with equal opportunity commitment.

Qualifications

• Must be a U.S. Citizen or National, or a lawful permanent resident.
• Flexibility to work a varying schedule to support operations.
• Permanent UPS employee status.

Responsibilities

• Analyze and plan the center's daily package dispatch.
• Handle operational service issues (on-call pickups, heavy accounts).
• Coordinate needs and efforts of the operation for customer satisfaction.
• Provide customer service support and respond to inquiries.

Skills

Customer service

Dispatch planning

Job description

UPS in Portland, OR, is seeking a supervisor to manage multiple operational roles and support flexible schedules. You will analyze dispatch data, streamline routes, and coordinate teams to ensure on-time deliveries and high service levels.

The role emphasizes customer service interactions, issue resolution, and carrying out operational procedures to keep the center running smoothly. Permanent, full-time position with equal opportunity commitment.