Package Center Supervisor — Dispatch & Ops Lead

Ups; Commerce City (CO); On-site; USD 36,000 - 59,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k) retirement program

Paid time off

Job summary

UPS in Colorado seeks a dedicated supervisor to oversee daily package dispatch, analyze performance data, and coordinate routes for optimal service. This permanent role focuses on operational planning, incident handling, and frontline customer service support to ensure seamless execution of procedures.

The position requires US work eligibility and offers comprehensive benefits and opportunities for growth within a Fortune Global 500 company.

Qualifications

• US citizenship or immigration status allowing work in the US (Citizen, National, permanent resident, or valid work authorization).

Responsibilities

• Analyze and plan center's daily package dispatch.
• Coordinate needs and efforts of the operation to ensure internal/external customer satisfaction.
• Provide customer service support (messages, concerns, call tags, follow ups).
• Facilitate smooth execution of operational procedures and management of systems.

Skills

Dispatch planning

Operations coordination

Customer service

Incident response

Job description

UPS in Colorado seeks a dedicated supervisor to oversee daily package dispatch, analyze performance data, and coordinate routes for optimal service. This permanent role focuses on operational planning, incident handling, and frontline customer service support to ensure seamless execution of procedures.

The position requires US work eligibility and offers comprehensive benefits and opportunities for growth within a Fortune Global 500 company.