Package Center Operations Lead

UOH UPS Inc (Ohio); Panama City (FL); Vor Ort; USD 55.000 - 75.000; Vollzeit

Zusammenfassung

UPS seeks a supervisor to analyze and plan daily package dispatch, coordinate center operations, and handle service issues. The role includes facilitating customer service activities and ensuring efficient procedures across the operation.

Trained and certified for multiple operational roles, the individual will support alternative schedules to increase flexibility and contribute to safe, compliant and effective delivery operations.

Qualifikationen

• This supervisor has been trained and certified to perform multiple operational roles to accommodate alternative schedules and increase operational flexibility.
• This position analyzes and plans their center’s daily package dispatch and handles operational service issues.
• This position provides customer service support and facilitates the smooth execution of operational procedures and management of systems.

Aufgaben

• Analyzes previous dispatch results to maximize service performance.
• Streamlines routes and coordinates the needs and efforts of the operation to ensure customer satisfaction.
• Assists in answering messages, concerns, call tags, and destination follow ups as part of customer service support.

Jobbeschreibung

UPS seeks a supervisor to analyze and plan daily package dispatch, coordinate center operations, and handle service issues. The role includes facilitating customer service activities and ensuring efficient procedures across the operation.

Trained and certified for multiple operational roles, the individual will support alternative schedules to increase flexibility and contribute to safe, compliant and effective delivery operations.