Part-Time Package Center Supervisor — Dispatch & Service

UOH UPS Inc (Ohio); Sedalia (MO); On-site; USD 55,000 - 75,000; Full time

Job summary

UPS is seeking a supervisor to analyze and plan the center’s daily package dispatch, coordinating the operation to ensure timely service and customer satisfaction. The role includes handling on-call air pickups, heavy accounts, and unforeseen events, with emphasis on smooth execution of procedures and system management.

The position also entails providing customer service support, responding to messages and concerns, and ensuring effective communication across teams.

Qualifications

• Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.

Responsibilities

• Analyze and plan the center’s daily package dispatch to maximize service performance.
• Coordinate the needs and efforts of the operation to ensure internal and external customer satisfaction.
• Provide customer service support (answering messages, concerns, call tags, destination follow ups).

Job description

UPS is seeking a supervisor to analyze and plan the center’s daily package dispatch, coordinating the operation to ensure timely service and customer satisfaction. The role includes handling on-call air pickups, heavy accounts, and unforeseen events, with emphasis on smooth execution of procedures and system management.

The position also entails providing customer service support, responding to messages and concerns, and ensuring effective communication across teams.