Package Center Dispatch & Ops Supervisor

United Parcel Service, Inc.; Little Rock (AR); In loco; USD 65.000 - 80.000; Tempo pieno

Descrizione del lavoro

UPS in Little Rock, AR is seeking a supervising professional trained to perform multiple operational roles to accommodate schedules and increase flexibility. The role analyzes and plans the center's daily package dispatch and handles service issues, coordinating on-call pickups and heavy accounts.

You will support customer service inquiries, respond to messages, and ensure smooth execution of procedures and system management to meet internal and external customer expectations.

Competenze

• Must be able to analyze daily dispatch results and plan center operations.
• Strong coordination skills to align internal teams and external customers.
• Experience supporting customer service and issue resolution in a logistics setting.

Mansioni

• Analyze and plan the center's daily package dispatch and routing.
• Coordinate needs and efforts of the operation to ensure service performance.
• Provide customer service support, including responding to messages and follow-ups.
• Facilitate smooth execution of procedures and management of systems.

Conoscenze

Dispatch planning

Operations coordination

Customer service

Descrizione del lavoro

UPS in Little Rock, AR is seeking a supervising professional trained to perform multiple operational roles to accommodate schedules and increase flexibility. The role analyzes and plans the center's daily package dispatch and handles service issues, coordinating on-call pickups and heavy accounts.

You will support customer service inquiries, respond to messages, and ensure smooth execution of procedures and system management to meet internal and external customer expectations.