Package Center Operations Leader

UPS; Rockford (IL); On-site; USD 36,000 - 59,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Health Savings Account

401(k) retirement program

Paid holidays

Job summary

United Parcel Service, Inc. is seeking a supervisor to analyze and plan the center’s daily package dispatch and handle operational service issues, coordinating the needs of the operation to ensure customer satisfaction.

The role involves facilitating smooth execution of procedures, managing systems, and providing customer service support as required. This is a permanent, full-time position based in the United States.

Qualifications

• Must be a U.S. Citizen or National, or an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.

Responsibilities

• Analyze and plan the center’s daily package dispatch to maximize service performance.
• Coordinate internal and external customer service and resolve operational issues.
• Facilitate smooth execution of procedures and management of systems within the operation.

Job description

United Parcel Service, Inc. is seeking a supervisor to analyze and plan the center’s daily package dispatch and handle operational service issues, coordinating the needs of the operation to ensure customer satisfaction.

The role involves facilitating smooth execution of procedures, managing systems, and providing customer service support as required. This is a permanent, full-time position based in the United States.