Package Center Dispatch & Operations Lead

UOH UPS Inc (Ohio); Logan (UT); On-site; USD 52,000 - 68,000; Full time

Job summary

United Parcel Service, Inc. is seeking a supervisor to lead daily dispatch planning and operational coordination at our Logan center.

This role focuses on maximizing service performance, handling on-call issues, and ensuring timely and accurate parcel movements. You will analyze dispatch results, streamline routes, and coordinate efforts across the operation while delivering strong customer service and maintaining UPS standards.

Qualifications

• Must be a U.S. Citizen or National, or an alien lawfully admitted for permanent residence, or authorized to work in the U.S.

Responsibilities

• Analyze and plan the center’s daily package dispatch to maximize service performance and streamline routes.
• Coordinate the needs and efforts of the operation to ensure internal and external customer satisfaction.
• Handle operational service issues (e.g., on-call air pickups, heavy pickup accounts, unforeseen events).
• Provide customer service support by answering messages, concerns, and follow-ups; facilitate smooth execution of procedures and system management.

Job description

United Parcel Service, Inc. is seeking a supervisor to lead daily dispatch planning and operational coordination at our Logan center.

This role focuses on maximizing service performance, handling on-call issues, and ensuring timely and accurate parcel movements. You will analyze dispatch results, streamline routes, and coordinate efforts across the operation while delivering strong customer service and maintaining UPS standards.