PACE Scheduler & Care Coordination Pro

LE10005 Empath Payroll Services, LLC; United States; On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive pay

Medical, dental, vision, life

Retirement with company match

Wellness programs

5+ weeks PTO

CEU support

Tuition reimbursement

Advancement opportunities

Job summary

Empath Health in the United States seeks an organized scheduling and administrative professional to support PACE operations. You will coordinate participant appointments, collaborate with clinic staff and IDT members, and ensure timely and accurate documentation and data entry in the EMR.

Strong communication, attention to detail, and proficiency with MS Word, Excel, and Outlook are essential; healthcare experience preferred.

Qualifications

• High school diploma or GED required.
• 1 year scheduling and/or administrative experience in healthcare preferred.
• Excellent verbal and written communication skills.
• Excellent documentation and organizational skills, including time management, multi tasking and prioritizing.
• Exhibit self direction, independent judgment, discretion and ability to work with multiple teams.
• Strong computer knowledge in MS Word, Excel and Outlook, and the capability to learn additional software, as needed.
• Medical terminology background preferred CPT code knowledge preferred.

Responsibilities

• Collaborate with PACE Leadership, Clinic Staff and IDT members to ensure participants' scheduling needs are met.
• Ensure participant care needs are met by responding to community specialist appointment requests and ensuring team participants are scheduled as quickly and efficiently as possible.
• Communicates professionally and courteously with community providers/specialists and associated staff, as well as PACE staff.
• Ensure all needed documentation associated with scheduled appointments are provided to community providers/specialists.
• Correctly enters data in participants' electronic medical record.
• Coordinate transportation needs for scheduled community provider/specialist appointments.
• Receives information from PACE Clinic Providers regarding community provider/specialist appointment needs and schedules PACE participants accordingly, utilizing the electronic scheduling system.

Skills

Scheduling

Administrative support

Communication

Organizational skills

Team coordination

MS Word

Education

High School Diploma or GED

Tools

MS Word

Excel

Outlook

Job description

Empath Health in the United States seeks an organized scheduling and administrative professional to support PACE operations. You will coordinate participant appointments, collaborate with clinic staff and IDT members, and ensure timely and accurate documentation and data entry in the EMR.

Strong communication, attention to detail, and proficiency with MS Word, Excel, and Outlook are essential; healthcare experience preferred.