PACE Scheduler: Senior Care Appointments (LA)

myPlace Health; Los Angeles (CA); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

Medical Coverage

401(k) Retirement Plan with employer-m

Meaningful work and team environment

Job summary

myPlace Health is seeking a Scheduler for our PACE program in Downtown Los Angeles, CA. This onsite role coordinates participant appointments across medical, therapy, and specialty services, guiding referrals, orientations, and transportation with a collaborative care team.

Ideal candidates bring 2+ years in medical scheduling or healthcare admin, 1+ year with frail elderly participants, and EMR experience. Bilingual in English/Spanish is required.

Qualifications

• Education requirement: High School Diploma or GED.
• 2+ years in medical scheduling or healthcare administration.
• 1+ year experience with frail elderly participants.
• Experience using EMR to manage schedules.
• Strong interpersonal and problem-solving abilities.
• Organized and detail-oriented with multitasking skills.
• Bilingual in English and Spanish.

Responsibilities

• Coordinate and schedule participant appointments across medical, dental, therapy, and specialty services.
• Arrange referrals, authorizations, and transportation; track follow-ups.
• Schedule orientation days and initial assessments across multiple disciplines.
• Optimize scheduling to minimize conflicts and improve efficiency.
• Collaborate with Transportation, Home Care, Medical Records, and Clinic teams.
• Serve as primary liaison between Senior Center Manager, Clinic Staff, Medical Records, and Coordinators.
• Place confirmation calls and provide necessary appointment details.
• Resolve scheduling conflicts and urgent requests promptly.
• Enter and maintain accurate appointment data in EMR.
• Perform other scheduling-related duties as needed.

Skills

Bilingual English/Spanish

Excellent communication

Organization & multitasking

Decision making

EMR experience

Education

High School Diploma or GED

Tools

EMR software

Job description

myPlace Health is seeking a Scheduler for our PACE program in Downtown Los Angeles, CA. This onsite role coordinates participant appointments across medical, therapy, and specialty services, guiding referrals, orientations, and transportation with a collaborative care team.

Ideal candidates bring 2+ years in medical scheduling or healthcare admin, 1+ year with frail elderly participants, and EMR experience. Bilingual in English/Spanish is required.