Compassionate Outside Medical Scheduler

Life-Pace; Tulsa (OK); On-site; USD 25,000 - 33,000; Full time

Job summary

Life-Pace is seeking an organized Outside Scheduler to coordinate medical appointments, tests, and procedures for participants receiving care outside our PACE clinic. You will work with participants, families, healthcare providers, and internal teams to keep appointments on track and help participants navigate their care with confidence.

Responsibilities include scheduling with specialists, confirming details, handling urgent requests, arranging non-emergency transportation, sending reminders,

Responsibilities

• Schedule appointments with specialists, hospitals, imaging centers, laboratories, and other healthcare providers.
• Confirm appointment dates, times, locations, and preparation instructions.
• Prioritize urgent scheduling requests and communicate barriers or delays to the appropriate team members.
• Coordinate non-emergency medical transportation and escorts as needed.
• Notify participants and authorized representatives of appointment details, provide reminders, and communicate changes.
• Resolve scheduling conflicts and coordinate cancellations and rescheduling.
• Follow up on referrals, authorizations, and confirmations to support timely care.
• Maintain accurate appointment information and documentation in the EHR and scheduling systems.

Job description

Life-Pace is seeking an organized Outside Scheduler to coordinate medical appointments, tests, and procedures for participants receiving care outside our PACE clinic. You will work with participants, families, healthcare providers, and internal teams to keep appointments on track and help participants navigate their care with confidence.

Responsibilities include scheduling with specialists, confirming details, handling urgent requests, arranging non-emergency transportation, sending reminders,