Owner Onboarding & Education Specialist

Wyndham; Palm Aire (FL); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Medical

Dental

Vision

401k with employer match

Life and accident coverage

Job summary

Travel + Leisure Co. is seeking an Owner Onboarding Agent for an on-site seasonal role in Pompano Beach, FL. You will onboard owners, deliver educational sessions, and support sales processes while ensuring compliance and customer satisfaction.

The role emphasizes training for the sales team, coordinating educational events, and providing guidance to owners to maximize their vacation ownership. Weekend and holiday availability is required.

Qualifications

• Bachelor Degree or equivalent combination of education and directly related experience.
• Full availability to work weekends and holidays.
• This position is a seasonal opening with a potential end date on or about 10/1/2023.

Responsibilities

• Review and Complete legal and sales related documents with owners following established process/guidelines (50% time)
• Provide Owner Education to owners through topic curriculum in a private one on one setting or group education sessions on all aspects of the club products and offer guidance in maximizing their vacation ownership.
• Identify and communicate patterns, trends, training opportunities and compliance concerns to OO Manager (10% of time)
• Provide training for the sales team in product knowledge, sales document content, and sales compliance as needed (5% of time)
• Coordinates the logistics and reporting functions for all educational events & materials, collaborates with in house marketing, sales and resort team to optimize educational session attendance (5% of time)
• Other site duties as assigned by OO Manager (5% time)

Skills

Communication

Prioritization

Influence

Multitasking

Conflict management

Contract standards

WVO product knowledge

Education

Bachelor Degree or equivalent

Tools

WVO Product Knowledge, Workday courses, Sales Training

Job description

Travel + Leisure Co. is seeking an Owner Onboarding Agent for an on-site seasonal role in Pompano Beach, FL. You will onboard owners, deliver educational sessions, and support sales processes while ensuring compliance and customer satisfaction.

The role emphasizes training for the sales team, coordinating educational events, and providing guidance to owners to maximize their vacation ownership. Weekend and holiday availability is required.