Overnight Veterinary Client Services Specialist

MedVet; Cleveland (OH); On-site; USD 2,066,000 - 2,996,000; Part time

Benefits offered by this job

Strong career growth and development

Shift Differentials

Uniform Allowance

Job summary

MedVet is hiring a Part-time Client Service Representative (CSR) for an overnight shift. The proposed schedule is Saturday and Sunday 11pm–7am.

The role offers a hiring range of $15.00–$21.75 per hour based on experience, with responsibilities including greeting and check-in, answering phones, escorting clients and pets, managing medical records, discussing payments, and maintaining a clean lobby. The successful candidate will have excellent communication, client service and multitasking

Qualifications

• Must maintain composure in stressful situations and high-emotion environments.
• Excellent verbal and written communication.
• Strong client service and phone etiquette.
• Attention to detail; self-motivated; able to work well in a team or autonomously.

Responsibilities

• Greet and check-in clients.
• Answer telephones and transfer calls.
• Escort clients and their pets to exam rooms.
• Manage medical records, charts, reports and correspondence.
• Discuss payment options and process payments.
• Maintain a neat and clean lobby.

Skills

Customer service

Communication

Teamwork

Multitasking

Attention to detail

Adaptability

Problem solving

Microsoft Word

Excel

Tools

Microsoft Word

Excel

Job description

MedVet is hiring a Part-time Client Service Representative (CSR) for an overnight shift. The proposed schedule is Saturday and Sunday 11pm–7am.

The role offers a hiring range of $15.00–$21.75 per hour based on experience, with responsibilities including greeting and check-in, answering phones, escorting clients and pets, managing medical records, discussing payments, and maintaining a clean lobby. The successful candidate will have excellent communication, client service and multitasking