Overnight Veterinary Client Care Specialist

Veterinary Specialty Center of Seattle; Lynnwood (WA); On-site; USD 26,000 - 33,000; Full time

Benefits offered by this job

Competitive pay

PTO & parental leave

Insurance: medical/dental/vision

Pet perks

401k

CE & development

Scholarship opportunities

Job summary

The Veterinary Specialty Center of Seattle in Lynnwood, WA, is hiring a Veterinary Client Service Representative for a full-time overnight shift (Sunday-Tuesday 4 PM–6 AM) with a 1-hour lunch. The CSR will handle phones, greet clients, admit/check out patients, schedule, and process payments, ensuring smooth clinic operations.

Join Thrive Pet Healthcare’s 24-hour emergency and specialty hospital team to deliver compassionate client service, support DVMs and technicians, and manage financial

Qualifications

• Excellent communication with clients and team members.
• Ability to work both independently and as part of a team.
• Impeccable customer service skills and professional demeanor.
• Strong multitasking abilities in a fast-paced environment.
• Positive attitude and calm under pressure.
• Typing speed of 60-80 words per minute.
• Experience in a veterinary clinic is preferred.

Responsibilities

• Answer phones and differentiate between routine and emergency cases.
• Schedule appointments, greet clients, admit and check out patients.
• Process payments and manage financial information.
• Communicate information between clients and staff clearly.
• Provide warm, welcoming, professional customer service even during interruptions.
• Support team with compassionate, courteous care for clients and pets.

Skills

Excellent communication

Team player

Customer service

Multitasking

Positive attitude

Typing 60-80 wpm

Vet clinic experience

Job description

The Veterinary Specialty Center of Seattle in Lynnwood, WA, is hiring a Veterinary Client Service Representative for a full-time overnight shift (Sunday-Tuesday 4 PM–6 AM) with a 1-hour lunch. The CSR will handle phones, greet clients, admit/check out patients, schedule, and process payments, ensuring smooth clinic operations.

Join Thrive Pet Healthcare’s 24-hour emergency and specialty hospital team to deliver compassionate client service, support DVMs and technicians, and manage financial